Privacy Statement

Privacy Policy of Rokon

Your information and rights

Rokon is committed to protecting the privacy and confidentiality of information it collects from its clients and customers. This privacy policy explains our data collection and use practices. 

Collection

Rokon will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about services utilised by Rokon, the registering for use of our services or renewals. The personal information we collect may include but not limited to your name, GPS Location, e-mail and work or home phone numbers and address.

Purpose of collection

The personal information collected by us will be used to provide the service(s) or support Rokon uses or authorised.

We occasionally hire other companies to provide limited services on our behalf, such as mechanics, web site hosting, packaging, mailing and delivering products, sending information about our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

Control of your personal information

Except as otherwise described in this policy, personal information you provide to us will not be used or made available to third parties without your written permission.  As described below in the next section, you can access your personal information and make choices about how you wish to be contacted.

Access to your personal information

You may request access to personal information that we hold on you. You may edit personal information you have already given us, tell us whether you want us to send and choose whether you want third parties to contact you.

Security of your personal information

Rokon is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure.  For example, all reasonable steps are taken to protect the information from misuse or loss, or unauthorised access, modification or disclosure by means such as password and network protection, and secure storage of paper-based and other records.

Cookies

We use cookies, pixels, and other technologies to recognise your browser or device, and provide you with essential features and services for additional purposes including:

• Recognising when you use our website and the pages you visit;
• Tracking activity from third parties such as LinkedIn, Seek, JobAdder and Facebook; and
• Improving website security and prevent fraudulent activity.

You can view and delete the cookies stored on your device and, if desired, you can prevent cookies from being stored in future. There is information about how to do this in your internet browser’s ‘Help’ section.

Policy changes

In the event that there is a major change to our privacy practices, a prominent notice will be posted on our site. If the change involves the use of your personal information, the notice will contain instructions on how you can opt-out of such use.

Contacting us

If you have any queries concerning any aspect of this policy or our practices, or a concern or complaint please contact our Privacy Officer by writing to:

Privacy Officer

Rokon Pty Ltd

Suite 1, 75 River Street

Richmond, Victoria, 3121

Email: info@rokon.com.au

Phone: +61 3 8407 4900